MTR Passenger's Hand Trapped in Door After Phone Falls on Track
AM730 · 2 SOURCESabout 2 hours ago2 MIN
Summary
A 50-year-old male passenger's left hand was trapped in the bottom gap of a closing train door on the MTR Tseung Kwan O line on the evening of August 7, after he knelt down to retrieve his mobile phone that had fallen onto the track. The man was eventually freed by emergency responders and taken to Tseung Kwan O Hospital for treatment .
Key Points
- The incident occurred around 10:12 p.m. on August 7 aboard a Tseung Kwan O line train that had just departed Tiu Keng Leng Station heading toward Po Lam .
- The 50-year-old victim's mobile phone had fallen into the gap between the train and platform; he knelt down and reached out to grab it, but his left hand fingers became trapped in the bottom gap of the closing door .
- A 22-second video circulated online shows the man kneeling in obvious pain, repeatedly pounding the door glass with his right hand and shouting "Please open the door!" while fellow passengers tried to calm him down .
- Another passenger who identified himself as a nurse came forward to assist, while others activated the emergency communication device to alert the train operator .
- The train operator immediately arranged for the train to return to Tiu Keng Leng Station, where staff responded to the platform, freed the trapped passenger, and called an ambulance to take him to hospital .
- MTR staff later retrieved the fallen phone from the track and returned it to the owner; police classified the case as "person accidentally injured" .
Why It Matters
This incident exposes the persistent safety risks at platform-train gaps on Hong Kong's rail network and tests whether MTR's public messaging can effectively deter impulsive passenger behavior. The company's repeated warnings against self-retrieval of fallen items may need reinforcement through platform design improvements or more visible on-site staff intervention, particularly as similar incidents could lead to service disruptions or more severe injuries during peak hours .
This incident exposes the persistent safety risks at platform-train gaps on Hong Kong's rail network and tests whether MTR's public messaging can effectively deter impulsive passenger behavior. The company's repeated warnings against self-retrieval of fallen items may need reinforcement through platform design improvements or more visible on-site staff intervention, particularly as similar incidents could lead to service disruptions or more severe injuries during peak hours .