KMB Launches Free Umbrella Lending Service at 20 Bus Terminals Across Hong Kong
HK01 · 2 SOURCESabout 2 hours ago2 MIN
Summary
Kowloon Motor Bus (KMB) has rolled out a complimentary umbrella lending service at 20 major bus terminals to assist passengers caught in unexpected rainstorms. The service, announced on June 15, allows commuters to borrow transparent umbrellas displaying the KMB branding at any participating station and return them to any of the 20 designated locations without needing to go back to the original borrowing point.
Key Points
- Passengers of any age and purpose can borrow umbrellas free of charge at 20 specified KMB terminals and return them at any participating station
- The transparent umbrellas feature KMB branding, and availability varies according to on-site conditions
- The 20 participating stations span the New Territories West, New Territories East, and Kowloon, including major transfer points
- Transfer hubs such as Tuen Mun Road Bus-Bus Interchange and Tai Lam Tunnel Bus Interchange are among the participating locations
- The service was launched to help passengers who forget umbrellas before boarding or after alighting during downpours
- KMB previously collaborated with the Hong Kong Design Institute on a competition converting retired bus grab-rail handles into long umbrellas
- A total of 100 umbrellas produced through a partnership with the Christian Family Services Centre's Tsui Lam Workshop have been distributed to frontline staff
Why It Matters
The umbrella lending initiative demonstrates KMB's commitment to enhancing passenger experience by addressing a practical daily inconvenience during Hong Kong's rainy season. By offering free, flexible umbrella returns across multiple stations, KMB positions itself as a customer-oriented public transport operator attuned to the needs of commuters navigating unpredictable weather.
The umbrella lending initiative demonstrates KMB's commitment to enhancing passenger experience by addressing a practical daily inconvenience during Hong Kong's rainy season. By offering free, flexible umbrella returns across multiple stations, KMB positions itself as a customer-oriented public transport operator attuned to the needs of commuters navigating unpredictable weather.