Public Housing Woman Alleges Months of Targeted Noise Harassment
SingTao · 1 SOURCESabout 2 hours ago2 MIN

Summary
A woman living alone in a public rental housing estate said her ordeal began in April, when loud pounding, drilling and knocking started coming from different parts of the flat above, including areas over her kitchen, bathroom, balcony and living room floor. She said the noise could begin early in the morning and continue until 8pm or 9pm, and that she had complained to the estate office seven or eight times, with only brief improvement before the situation worsened. According to her account, the upstairs resident appeared to track when she was home by listening for her old-style high-level toilet cistern, then striking the ceiling at intervals, which she described as bullying and intimidation. She later learned from security staff that the neighbour was allegedly a woman in her 60s, not the adult man she had assumed, and she asked whether calling police would help.
Key Points
- The resident said the disturbance started in April and involved pounding, chiselling and knocking from multiple spots above her kitchen, bathroom, balcony and living room.
- She told the estate office manager seven to eight times, but said the problem only eased briefly before escalating into what she described as retaliatory behaviour.
- The woman said her powerful old toilet cistern seemed to reveal when she was home, after which loud blows would hit different ceiling positions without warning.
- One incident allegedly happened at 7am directly above her bed, while security staff later told her the upstairs occupant was a woman in her 60s.
- She said estate staff and security could not resolve the matter despite recordings and complaint letters, and the manager instead offered transfer forms and an estate list.
Why It Matters
The case points to the difficulty of handling noise disputes in high-density public housing, where residents may struggle to prove the source and ordinary complaints may not quickly stop repeated disturbance. It also shows why some tenants turn to police reports, written records and escalation to the Housing Department, especially because noise nuisance can lead to seven penalty points under the public housing marking scheme and termination of a tenancy at 16 points within two years.