Guangzhou PAGODA Store Apologizes After Customer Feeds Dogs with Sample Fruits
On.cc · 2 SOURCESabout 2 hours ago1 MIN
Summary
A female customer at the PAGODA fruit shop in Guangzhou's Lieda Garden branch brought three dogs into the store and used fruits from the sample tasting plate to feed them, returning the used fork to the plate. The incident, captured on video and shared online, triggered public concerns about hygiene standards. PAGODA responded on March 14, attributing the oversight to staff being occupied with checkout duties. The company has since sanitized the store and replaced all sample tasting plates.
Key Points
- The incident occurred at the PAGODA Lieda Garden store in Guangzhou's Tianhe District on the evening of March 12.
- The customer opened the sample tasting plate cover and repeatedly used the fork to feed her three pet dogs.
- Staff members failed to intervene because they were busy processing payments for other customers at the time.
- PAGODA stated the contaminated tasting plate was discarded after the customer left, with no other customers having sampled from it.
- The company will post notices reminding pet owners to properly manage their dogs and clarify that sample plates are for human customers only.
Why It Matters
This incident reflects growing tensions between pet owners and businesses in mainland China over public hygiene standards. Similar incidents involving customers using human utensils for pets have prompted multiple restaurant chains to implement pet bans this year.
This incident reflects growing tensions between pet owners and businesses in mainland China over public hygiene standards. Similar incidents involving customers using human utensils for pets have prompted multiple restaurant chains to implement pet bans this year.