Ocean Park Wheelchair User Reports Accessibility Barriers in Haunted Attractions
HK01 · 1 SOURCESabout 3 hours ago2 MIN
Summary
A wheelchair user recently visited Ocean Park's Halloween haunted house attractions and encountered accessibility barriers, including foam fake rocks blocking his path and an exit with stairs but no ramp. Despite needing staff assistance to continue and having to backtrack, he completed four haunted houses and praised the overall experience, suggesting the park improve accessibility information in its promotional materials. Ocean Park responded that all haunted houses comply with relevant building regulations and will review information and communication arrangements.
Key Points
- Mr. Wan, who uses a wheelchair, visited Ocean Park's Haunted House attractions on November 7, 2026 during a company private event
- He played a total of 4 haunted houses; one cave-themed house had foam fake rocks blocking his path, requiring staff to remove portions to allow passage
- Another haunted house exit had only stairs with no ramp, forcing Mr. Wan to return the same way he entered
- Prior to the visit, he had to call the park multiple times to confirm wheelchair accessibility, as the park never publicly states whether haunted houses accommodate wheelchair users
- Ocean Park stated all haunted houses are designed according to building regulations with accessible routes, and wheelchair users enter free but pay extra for haunted house experiences
Why It Matters
The incident highlights ongoing accessibility gaps at major Hong Kong theme parks during special events, with Mr. Wan's suggestion to include accessibility information in promotional materials reflecting broader calls for inclusive tourism. Ocean Park's commitment to reviewing communication arrangements suggests potential improvements for visitors with disabilities attending future seasonal events .
The incident highlights ongoing accessibility gaps at major Hong Kong theme parks during special events, with Mr. Wan's suggestion to include accessibility information in promotional materials reflecting broader calls for inclusive tourism. Ocean Park's commitment to reviewing communication arrangements suggests potential improvements for visitors with disabilities attending future seasonal events .