HK Electric Launches AI-Powered Operations Centre for 24/7 Grid Visibility
SingTao · 1 SOURCESabout 1 hour ago2 MIN
Summary
HK Electric has established its Intelligence Operations and Emergency Response Centre (IOERC) in June 2024, creating what the company describes as the world's first Low Voltage Control Centre (LVCC). The facility consolidates over 10 internal monitoring systems into a single platform called the "Power Network One Map," displayed on large screens for the round-the-clock operations team .
Key Points
- The IOERC integrates real-time data from multiple sources including cable status, substation conditions, and field operation feeds, enabling the operations team to monitor load distribution, equipment status, and critical operational metrics at a glance .
- HK Electric has deployed Low Voltage Fault Indicators (LVFI)—proprietary patented devices—across its 4,000-kilometre distribution network, transmitting data via the company's self-developed SmartLink IoT platform to enable cable-level fault monitoring and precise fault location identification .
- The SmartGrid system combines AI, high-definition video analytics, infrared thermal imaging, and IoT technologies to provide 24/7 monitoring of substations, detecting water ingress, abnormal temperature rises, and unauthorized entry while generating early warnings and response recommendations .
- The LENS (Live Exploration, Navigation & Surveillance) system allows field engineers wearing smart helmets to transmit real-time video, audio, and location data to the IOERC, creating a "Double Reality" environment where on-site crews and the command centre share information simultaneously .
- During Typhoon Hongniao in July 2024—just one month after the IOERC became operational—HK Electric maintained stable power supply with zero supply incidents, validating the centre's contribution to grid resilience .
Why It Matters
The IOERC shifts HK Electric's grid management approach from reactive repairs to proactive prevention, allowing the utility to predict and address potential issues before they cause disruptions . By enabling faster fault diagnosis, optimised resource deployment, and quicker power restoration, this digital transformation directly benefits Hong Kong residents and businesses through improved electricity reliability .
The IOERC shifts HK Electric's grid management approach from reactive repairs to proactive prevention, allowing the utility to predict and address potential issues before they cause disruptions . By enabling faster fault diagnosis, optimised resource deployment, and quicker power restoration, this digital transformation directly benefits Hong Kong residents and businesses through improved electricity reliability .