iPhone Duo complaints mount days after launch
HK01 · 1 SOURCESabout 3 hours ago2 MIN
Summary
Apple’s first foldable flagship, the iPhone Duo, went on sale on October 23 at HK$15,999 and quickly drew widespread complaints within 72 hours. Reported problems include hinge-related screen failures, a hazy inner display layer, wireless charging issues, software glitches and poor drop durability.
Key Points
- HK01 said the iPhone Duo launched on October 23, 2026, starting at HK$15,999 in Hong Kong and US$1,999 in the United States.
- The report said users on Reddit, MacRumors, X and repair channels described large-scale failures, including hinge parts shifting and piercing the flexible OLED panel.
- HK01 listed seven major complaints: screen failures, a matte inner layer, no wireless charging, poor app adaptation, camera rotation bugs, sand entering hinges and weak drop resistance.
- According to the report, some early users in Australia, North America and mainland China saw dead pixels, green lines and black blotches after fewer than 20 folds.
- HK01 said a PhoneBuff drop test found problems after the first drop, while the screen was damaged after the second drop.
Why It Matters
For Hong Kong buyers, the report raises immediate concerns over whether a premium device priced from HK$15,999 can withstand normal daily use and whether removing the inner display layer could void warranty coverage.
The complaints also put early pressure on new Apple chief executive John Ternus, whom HK01 said took office on September 1 and had led the foldable project for 15 years.