Keeta Launches AI Business Assistant KiKi Agent for Hong Kong Merchants
Bastillepost · 1 SOURCESabout 3 hours ago2 MIN

Summary
Keeta has officially launched KiKi Agent, an AI-powered business assistant for Hong Kong merchants that can complete daily operational tasks such as adding products, adjusting prices, and managing inventory listings in approximately 30 seconds. Built on Meituan's CatPaw AI platform leveraging the LongCat large model system, the assistant aims to significantly reduce operational costs and improve efficiency for businesses. Major brands including Guming, Xushengji, and Yihetang shared their AI implementation experiences at a recent CatPaw Open Day in Wenzhou, highlighting substantial efficiency gains across various business scenarios.
Key Points
- KiKi Agent enables merchants to manage products through AI conversation, completing tasks like adding items, changing prices, and adjusting availability in 30 seconds, versus 5-10 minutes traditionally
- The assistant is built on Meituan's self-developed LongCat large model system and CatPaw AI workbench, representing technology originally developed for Meituan's local life services
- Yihetang, with approximately 8,000 stores nationwide, previously employed a 20-plus person team for user review analysis at 3 minutes per review; AI now automates this process with automatic classification and actionable suggestions
- Guming, operating over 13,000 online stores, is implementing AI across review management, abnormal order detection, store inspections, and market analysis in partnership with Meituan
- Meituan's hotel solution CatPaw Jibai serves over 140,000 hotel merchants nationwide, reducing tasks like viewing operational data and adjusting room availability from approximately 1 hour to 10 minutes
Why It Matters
For Hong Kong's small and medium-sized merchants who often lack dedicated teams, KiKi Agent democratizes access to sophisticated business intelligence that was previously available only to large chains with substantial resources . The technology addresses a critical gap in the local market where operators frequently juggle multiple roles, making efficient tools essential for competitiveness .
For Hong Kong's small and medium-sized merchants who often lack dedicated teams, KiKi Agent democratizes access to sophisticated business intelligence that was previously available only to large chains with substantial resources . The technology addresses a critical gap in the local market where operators frequently juggle multiple roles, making efficient tools essential for competitiveness .